Customer Service Specialist – Benefits Position Available In Palm Beach, Florida

Customer Service Specialist•Benefits One Path Career Partners West Palm Beach, FL 33411

Location:

Applicants MUST be willing to work on-site in West Palm Beach, FL and have a reliable means of transportation.

Pay Rate:

$28.00•$30.00 per hour

Contract:

3

Months Days/Hours:

Monday•Friday; 8 hour shift between 8:00am•8:00pm

Job Description:

We are hiring for a skilled Customer Service Representative! In this fulltime opportunity you will be responsible for managing employee participation in benefit programs while addressing any inquiries. Candidates must have a minimum of a High School Diploma and 1-2 year of customer service/employee benefits experience. It is preferred that candidates have a basic understanding of payroll and Microsoft Windows. Qualified candidates must have a strong technical aptitude with a basic understanding of Microsoft applications and Prism. Does this describe you? Apply today!

Job Summary:

Responsible for managing employee participation in various benefit programs, such as health insurance, ancillary benefits, etc. Effectively communicate the details of these benefits to employees, addressing their inquiries, and ensuring compliance with regulations. Provide excellent service to employees through inbound/outbound calls. Educate employees on the enrollment process and choices Process basic benefit enrollments, changes, and terminations. Research and resolve basic product and service issues.

Qualifications:

High School Diploma required College Degree preferred 1-2 years of customer service experience required 1-2 years of employer benefits required 1-2 years of PEO experience preferred A basic understanding of Microsoft applications and Prism 2-15 Life & Health License within 3 months of hire preferred US citizen or permanent resident status Completion of a background check One Path Career Partners is an equal opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other status protected by law.

Job Types:

Full-time, Contract Pay:

$28.00•$30.00 per hour

Shift:

8 hour shift Day shift Application Question(s): By applying to this job, you verify that you have read the job description in full, and further verify that you meet the aforementioned qualifications. (YES/NO)

Education:

Associate (Preferred)

Experience:

Customer Service:

1 year (Required)

Employer Benefits:

1 year (Required)

License/Certification:

2-15 Life & Health License (Preferred)

Work Location:

In person