Director of Agent Services Position Available In Palm Beach, Florida

Director of Agent Services KW Reserve Palm Beach West Palm Beach, FL Job Details Full-time From $17 an hour 21 hours ago Benefits Health savings account Paid time off 401(k) matching Qualifications Microsoft PowerPoint Google Workspace Management Social media management Customer service Project coordination Canva Data entry Phone etiquette Communication skills Entry level Full Job Description Overview The Director of Agent Services plays a crucial role in creating a welcoming environment for clients and visitors. This position is responsible for managing front desk operations, ensuring exceptional customer service, and providing administrative support to the team. The ideal candidate will possess strong communication skills, attention to detail, and the ability to multitask effectively. Responsibilities Greet clients and visitors warmly, ensuring a positive first impression of the organization. Manage incoming phone calls with professionalism and courtesy, demonstrating excellent phone etiquette. Perform clerical duties including filing, data entry, and maintaining organized records. Comfortable with Powerpoint and Google sheets to create business meetings. Utilize Google Calendar for effective calendar management and scheduling of appointments. Provide executive administrative support to senior management as needed, including transcribing meeting notes and preparing documents. Assist in maintaining a clean and welcoming reception area. Handle inquiries from clients and provide information about services offered. Create Marketing Flyers and post to Social Media. Requirements Proven experience in customer service or a similar role is preferred. Strong clerical skills with proficiency in data entry and file management. Excellent phone etiquette and communication skills, both verbal and written. Familiarity with project coordination principles is a plus. Proficient in Google Suite, Word, Canva and Powerpoint or similar software. Ability to manage multiple tasks efficiently while maintaining attention to detail. A positive attitude with a commitment to providing outstanding service to clients and colleagues alike. This position is essential for fostering a professional atmosphere that reflects our commitment to excellence and client satisfaction.

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

401(k) matching Health savings account Paid time off

Schedule:

8 hour shift Day shift Monday to

Friday Work Location:

In person