Entry-Level Technical Support Equipment (Training Provided) Position Available In Palm Beach, Florida

Entry-Level Technical Support – Equipment (Training Provided) Maksiwa International Inc – 5.0 Boca Raton, FL Job Details Full-time $20 – $21 an hour 20 hours ago Benefits Paid holidays 401(k) 401(k) matching Opportunities for advancement Flexible schedule Retirement plan Paid sick time Qualifications Bilingual Spanish No experience needed Technical user customer support High school diploma or GED Data entry Portuguese Computer skills Communication skills Mechanical knowledge Entry level Under 1 year

Full Job Description About Us:

Maksiwa International Inc. has been manufacturing and distributing high-quality woodworking machinery for over 40 years. From our roots in Brazil to over 1,800 distributors worldwide, Maksiwa is known for innovative engineering, reliable quality, and outstanding customer service. Our machines are present in all 50 U.S. states, with a growing presence globally. Our success is built on hands-on experience, attention to detail, and keeping people at the heart of what we do. We deliver technical solutions and exceptional support to meet our customers’ woodworking needs.

Position Overview:

We are looking for an Entry-Level Technical Support professional to join our team in Boca Raton, FL. No previous technical experience is required — full training is provided. If you enjoy learning, helping people, and solving problems, this is the perfect opportunity to start your career in technical support. In this role, you will assist customers via phone, email, and video calls, helping them troubleshoot and adjust woodworking machinery. You will also support the team with equipment checks and maintenance when needed.

Key Responsibilities:

Provide technical assistance to customers via phone, email, and video calls Guide customers through basic troubleshooting and equipment adjustments Participate in training to learn about woodworking machinery and tools Maintain accurate records of customer interactions and technical cases Assist with equipment checks, maintenance, and small repairs as needed Collaborate with the internal technical team for complex issues

Qualifications:

High school diploma or equivalent Strong communication skills and a willingness to learn Interest in mechanical systems or machinery (experience is a plus, but not required) Problem-solving mindset and ability to follow instructions Basic computer skills (email, video calls, data entry) Bilingual in Spanish or Portuguese is highly preferred Must be based in or able to commute to

Boca Raton, FL Benefits:

Starting pay: $20.00 per hour, with a $1.00 increase after 90 days Annual performance bonuses 401(k) with up to 5% employer match Paid vacation (2 weeks after first year) 3 paid sick days Paid federal holidays Weekends off Full training provided Opportunities for career growth and advancement

Job Type:

Full-time Schedule:

8-hour shift, Monday to Friday Why Join Us? This is your chance to start a technical career with an international company known for innovation, quality, and customer support. We offer full training, growth opportunities, and a supportive team environment where you can develop your skills working with advanced machinery.

Job Type:

Full-time Pay:

$20.00 – $21.00 per hour

Benefits:

401(k) 401(k) matching Flexible schedule Retirement plan

Schedule:

8 hour shift Ability to

Commute:

Boca Raton, FL 33487 (Preferred) Ability to

Relocate:

Boca Raton, FL 33487: Relocate before starting work (Preferred)

Work Location:

In person