Administrative Assistant & Customer Support Representative In-Office Position Available In Pasco, Florida

Administrative Assistant & Customer Support Representative – In-Office intice 2660 Cypress Ridge Boulevard, Wesley Chapel, FL 33544 About Intice At Intice , we build the technology that powers modern car dealerships. From high-converting first-party lead generation to full-stack digital retailing, our platform— intice360° —is trusted by top dealerships and OEMs nationwide, including Honda. We’re a fast-growing, innovative SaaS company headquartered in Wesley Chapel, Florida , helping the automotive industry evolve with smarter tools, sharper strategies, and stronger customer experiences. What We’re Looking For We’re hiring an Administrative Assistant & Customer Support Representative to support our growing team. This is a hybrid role—part administrative operations, part customer support—ideal for someone who is highly organized, detail-oriented, tech-savvy, and thrives in a fast-paced, collaborative environment . This is not a remote position . The role is in-office, Monday through Friday, 9 AM to 5 PM at our Wesley Chapel headquarters. Key Responsibilities General administrative support across departments (Marketing, Ops, and Leadership) Perform accurate and timely data entry and document management Assist with campaign management tasks and marketing operations Work on account-level tasks , often with sensitive customer data Manage and respond to customer support tickets through helpdesk platforms Research and compile detailed information for internal and client projects Follow up with clients and assist account managers and implementation specialists Coordinate across internal teams to keep projects and tickets moving forward Required Skills & Qualifications 2+ years in an administrative, operations, or support role Strong computer literacy and adaptability to new tools Proficiency with Google Workspace (Sheets, Docs, Gmail) or Microsoft Office Excellent communication skills, both written and verbal Strong attention to detail and ability to manage multiple priorities Capable of handling sensitive customer information with discretion Comfortable with structured task platforms like Jira, Trello, or Monday.com (a plus) Positive, team-first attitude and a strong sense of accountability Bonus Points For Experience in a SaaS, marketing, or tech-based company Background working in digital campaign operations Familiarity with CRM systems, support ticketing, or account management tools Why Join Intice? We’re not a bloated corporate operation—we’re a tight-knit, high-performing team with a strong culture and big goals. You’ll have the opportunity to make a real impact, contribute to our continued growth, and learn alongside experienced marketers, developers, and automotive tech leaders. If you’re looking for a meaningful role where no two days are the same, this is it. Ready to Apply? Submit your resume and a short cover letter telling us why you’re a great fit for this hybrid role. We’re moving fast and looking forward to meeting you.

Job Type:

Full-time Pay:

$18.00 – $20.00 per hour

Schedule:

8 hour shift Monday to Friday Ability to

Commute:

Wesley Chapel, FL 33544 (Required) Ability to

Relocate:

Wesley Chapel, FL 33544: Relocate before starting work (Required)

Work Location:

In person