Assistant Service Advisor Position Available In Pinellas, Florida

Assistant Service Advisor Dimmitt Automotive Group

• 3.9 Pinellas Park, FL Job Details Full-time $70,000
• $85,000 a year 8 hours ago Benefits Health savings account AD&D insurance Paid holidays Disability insurance 401(k) 3% Match Dental insurance Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Microsoft Word Microsoft Excel Microsoft Outlook High school diploma or GED Driver’s License Computer skills Communication skills Entry level Full Job Description Company Description Dimmitt has served the Florida Gulf Coast for over 100 years building generations of loyal customers and associates that have helped us get where we are today.

Legacy, history, and lifestyle automotive are ingrained into the Dimmitt name, and Richard Dimmitt has proudly represented the family with an area network of dealerships spanning from Crystal River in the north, to St. Petersburg and Sarasota in the south. Join us today and let Dimmitt be the key to your success! Job Description

POSITION RESPONSIBILITY

The Assistant Service Advisor is responsible for assisting the Service Team in the proper satisfaction of customer and vehicle related problems, meeting pre-determined service sales objectives, and the thorough and accurate performance of designated administrative duties. Promptly meet and greet service customers in a friendly and courteous manner. Properly document the customer’s reason(s) for bringing their vehicle to the service department. Offer logical diagnostic services or repairs to satisfy customer’s concerns. Provide accurate estimates for all the services or repairs recommended. Answer incoming telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry. Properly document repair order changes. Generate all internal repair orders (PDI’s, Used Car Recon and Recalls). Schedule service appointments. Schedule and coordinate valet service. Be a liaison between advisors, technicians and parts department. Cashier customers. Coordinate approvals from extended warranty and insurance companies for windshield replacement. Learn and develop booking of RO’s (CP, Warranty and Internal). Perform other specific administrative functions as directed by service management. Performs quality control vehicle checks.

REQUIREMENTS

Create a safe work environment where everyone is treated with dignity, compassion and respect. Provide superior quality service to internal and external customers. Be an effective team member who is innovative, proactive and focused on quality improvements. Work effectively with staff, customers and all levels of management. Present a positive and professional image to customers, staff and vendors. Manage multiple projects and duties simultaneously. Meet critical deadlines. Ability to read and comprehend instructions and information. Communicate both in writing and in person. Qualifications High School diploma or the equivalent required 1

• 3 years of experience in a highline service department highly preferred Basic working knowledge of Dealership computer systems (CDK highly preferred) Strong selling, interpersonal and communication skills Computer proficient with working knowledge of Microsoft Word, Excel, Outlook Excellent work history Valid in-state Driver’s license and clean driving record Benefits Group Benefits eligibility for full-time associates is 1st of month after 60 days.

The plan includes:

Medical Health Savings Account Telehealth Dental Vision Basic Group Life and AD&D

• Employer Provided Voluntary Life Insurance
• Employee / Spouse / Child(ren) Long Term Disability Short Term Disability Accident/Critical Illness 401(K)
• 3% Company Match on First Day of Enrollment / 10% vested after 1 year and 100% vested after 2 years Wait, there’s more!

Employee Assistance Program Paid Holidays Paid Vacation Associate Discounts on Vehicle Purchases, Parts, and Service