Client Support Specialist Position Available In Pinellas, Florida

Client Support Specialist 3.8 3.8 out of 5 stars Saint Petersburg, FL 33714 Job Overview We are seeking a dedicated and enthusiastic Client Services Specialist to join our team. This role is essential in providing exceptional client support and ensuring a positive experience for our clients. The ideal candidate will possess a strong desire to learn and grow professionally, as well as show a commitment to client satisfaction, with the ability to manage multiple tasks efficiently. Duties Provide proposals to clients and maintain an organized filing system Respond to client inquiries, providing accurate information and resolving issues Receive, process, and verify the accuracy of customer orders Prepare sales orders based on customer purchase orders Ensure accuracy of the paperwork that accompanies each order and each shipment Provide regular delivery schedule updates and answer customer inquiries Collaborate with team members to improve service delivery Create internal reports for meetings, as needed Work with accounting to help resolve billing issues as needed Maintain positive relationships with all customers Read and understand blueprints, including dimensions, measurements, etc Job Management and workflow planning for any unexpected projects Interacting with Sales, Administration, and Production departments Supporting other departments as needed Requirements QuickBooks Experience Advanced proficiency of Microsoft Office Excel & Word. Ability to understand basic algebra Professional written and verbal communication with interpersonal skills Demonstrated ability to work independently as well as part of a team. Strong data entry skills with attention to detail. Strong organizational skills and the ability to multitask effectively. Skills Previous client or account support experience in an office setting is preferred CAD / Blueprint knowledge Preferred Technical presentation skills are highly preferred. Good analytical and networking skills Problem-solving and conflict management Leadership – lead by example The requirements listed are not the exclusive functions of this position. The right candidate will be expected to follow any other instructions and perform any other related duties as required by their supervisor.

Drug-Free Workplace:

All applicants must be able to pass an in-house drug screening on the first day of orientation. The company also performs random drug testing.

Job Type:

Full-time Pay:

$20.00 – $25.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance On-the-job training Paid time off Vision insurance

Shift:

8 hour shift

Education:

High school or equivalent (Required)

Experience:

Microsoft Excel:

2 years (Required) Blueprint reading: 1 year (Preferred)

QuickBooks:

2 years (Preferred) Ability to

Commute:

Saint Petersburg, FL 33714 (Required) Ability to

Relocate:

Saint Petersburg, FL 33714: Relocate before starting work (Required)

Work Location:

In person