Customer Service Representative Position Available In Pinellas, Florida
Tallo's Job Summary: The Customer Service Representative at Ashley Furniture Industries in Palm Harbor, FL is responsible for providing exceptional customer service, processing sales orders, handling payments, managing store administration tasks, and offering clerical support. Key duties include addressing customer issues, responding to inquiries, processing sales orders accurately, and assisting with inventory management. The ideal candidate must be legally authorized to work in the US, at least 18 years old, have a high school diploma or equivalent, and possess 1 year of customer service, office, and/or administrative experience. Competitive benefits include extended health, dental, and vision insurance, employee discounts, life/disability insurance, 401K, paid time off, and more. Join Ashley Furniture to contribute to building strong customer relationships and driving business growth.
Job Description
Customer Service Representative (part of Ashley Furniture Industries) 2.9 2.9 out of 5 stars Palm Harbor, FL For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide. Purpose at
Ashley:
The Customer Service Representative is key in providing exceptional customer service and ensuring customer satisfaction. Duties include processing sales orders, handling payments, managing store administration tasks, and offering clerical support for accounting functions. By delivering an effortless and enjoyable shopping experience, this position contributes to building strong customer relationships and driving business growth. What You’ll Do Provide exceptional service to all Ashley guests, ensuring a professional and welcoming presence. Address customer issues in person, over the phone, and via email, taking detailed notes and resolving problems positively and helpfully. Respond to customer inquiries about sales, billing, and delivery, scheduling deliveries, and coordinating with the sales team as needed. Process sales orders accurately and efficiently, following cash handling procedures and assisting with credit applications and financing arrangements. Assist with store opening and closing procedures, including cash balancing and daily checklists. Provide clerical support for store administration and accounting tasks, managing telephone traffic and completing daily sales reports. Aid in inventory and loss prevention processes, participating in bi-annual inventory counts and assisting with inventory management efforts. Complete any additional tasks as assigned by management What You Bring Legally authorized to work in the US. At least 18 years old High school diploma or equivalent Knowledgeable Microsoft Office Suite and system transactions 1 year of customer service, office, and/or administrative experience, preferred Ability to work flexible hours, including weekends and holidays Maintain reliable attendance Thrive in a team environment What’s In It for
You:
When you join us, you are eligible to participate in our comprehensive benefits programs, which include: Extended health, dental benefits, and vision insurance Employee Discount from 10% – 30% Life/Disability Insurance Flex Spending Account 401K Paid Time Off & Holidays Paid Birthday Weekly Pay Learn more about who we are and the causes we support here and find your home at Ashley!
