Customer Service Representative (Clearwater FL) Position Available In Pinellas, Florida

Salary Not Available
Position range in Tampa-St. Petersburg-Clearwater, FL Metropolitan Statistical Area $36k – $47k Per Year Customer Service Representative (Clearwater FL)
Waste Connections

Occupation:

Customer Service Representatives

Location:

Clearwater, FL – 33762
Positions available: 1
Job #: R-83908

Source:

Waste Connections Inc

Posted:

6/11/2025

Web Site:

www.wasteconnections.com

Job Type:

Full Time (30 Hours or More) Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window. Job Requirements and Properties Help for Job Requirements and Properties. Opens a new window.
Work Onsite
Full Time Schedule
Full Time
Job Description Help for Job Description. Opens a new window. Job Description Help for Job Description. Opens a new window.
Waste Connections is looking for individuals who have a passion for Customer Service Representative, career growth and share our #1 value: SAFETY! We are looking for a Customer Service Representative to join the team at our location in Clearwater, FL. This is a scripted call center position where you will handle inbound calls from our customers.

THE POSITION

This position is the first point of contact for our customers. You will be handling high call volumes along with a steady flow of walk in customers. Additional administrative duties will be required as well. The position is Monday through Friday, 8am to 5pm.

Location:

Clearwater, FL

DUTIES AND RESPONSIBILITIES

• Work in conjunction with other departments to resolve customer disputes & demonstrate the ability to become proficient in the use of proprietary operational systems.
• Interviews customers and records interview information into computer for customer service, talks with customers by phone and in person, to receive orders for installation, turn on, discontinuance, or change in service.
• Fills out contract forms, determines charges for service requested, collects deposits, prepares change of address records and issues discontinuance orders.
• Demonstrate effective use of software applications, at a minimum MS Word and Excel proficient.
• Delivers services to customers in a manner that promotes goodwill. Interacts with customers and Waste Connections employees to determine service requirements and resolve problems or complaints.
• Work in a fast paced, cooperative, high call volume environment. Solicit sale of new or additional services.
• A typical schedule for this position is Monday-Friday, with an occasional Saturday as needed.

WORKING CONDITIONS AND PHYSICAL EFFORT

• Work environment is an office setting. Areas are clean, ventilated, and well lighted. Our Customer Service Reps normally have their own workstation or cubicle space and are equipped with a telephone, headset, and computer.
• CSR call areas can be noisy and work may be repetitious and stressful, with little time in between calls, while still providing excellent service. Some calls are evaluated to ensure high standards.
• Also, long periods spent sitting, typing, or looking at a computer screen are common.

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