Inside Sales/Customer Service Position Available In Pinellas, Florida
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Job Description
Inside Sales/Customer Service
FASTSIGNS
of Clearwater Clearwater, FL Job Details Full-time $20 – $23 an hour 1 day ago Benefits 401(k) Paid time off Qualifications Customer communication Active listening Sales Customer service Handling customer inquiries Customer inquiry handling Business development Clear language communication Organizational skills Prospecting Client referrals 2 years Communication skills Entry level Email outreach prospecting Interpersonal communication Full Job Description Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is crucial in ensuring customer satisfaction and fostering strong relationships with our clients. The ideal candidate will possess excellent communication skills and a passion for providing exceptional service. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. Responsibilities Engage with customers through warm calling and outbound calling to identify their needs and provide appropriate solutions. Handle customer inquiries via phone, email, or in-person, ensuring a high level of service at all times. Negotiate terms and conditions with clients to facilitate sales while ensuring customer satisfaction. Collaborate with the sales team to support business development initiatives and drive inside sales efforts. Conduct telemarketing activities to promote products and services, generating leads for the sales team. Provide feedback on customer interactions to improve service processes and enhance the overall customer experience. Skills Strong communication skills, both verbal and written, with the ability to convey information clearly and effectively. Experience in business development or sales is an asset. Ability to negotiate effectively while maintaining positive customer relationships. Previous experience in customer service or telemarketing is highly desirable. A proactive approach to problem-solving with a focus on delivering exceptional service. Ability to work independently as well as part of a team in a fast-paced environment.
FASTSIGNS
is the franchise industry leader with over 700 locations in many countries worldwide. Working for
FASTSIGNS
will allow you to grow your personal and business skills. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
Job Type:
Full-time Pay:
$20.00 – $23.00 per hour Expected hours: 40 per week
Benefits:
401(k) Paid time off
Shift:
Day shift
Supplemental Pay:
Bonus opportunities Commission pay
Work Location:
In person