CSP (Customer Service Professional) Pharmacy Position Available In Polk, Florida

CSP (Customer Service Professional) Pharmacy Confidential Lakeland, FL Job Details Full-time From $20 an hour 18 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Certified Pharmacist Multilingual Inventory management Pharmacy technician experience High school diploma or GED Attention to detail Problem solving Data entry Organizational skills Certified Safety Professional 1 year Phone etiquette Analytical thinking Critical thinking Communication skills Entry level

Full Job Description Pharmacy Technician Job Duties:

Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist. Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs. Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations. Protects patients and employees by adhering to infection-control policies and protocols. Organizes medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies. Maintains records by recording and filing physicians’ orders and prescriptions. Generates revenues by calculating, recording, and issuing charges. Ensures medication availability by delivering medications to patients and departments. Prepares reports by collecting and summarizing information. Contributes to team effort by accomplishing related results as needed. Participates in the Pharmacy Quality Management Program Understands URAC standards pertaining to their job Ability to react and respond quickly to the needs of the pharmacy and/or patient. Ability to work in a fast pace environment. Education High school diploma or general education degree (GED) MINIMUM of 1 year certified technician experience in a pharmacy.

Certificates and Licenses:

Registered and in good standing with the Board of Pharmacy in the state in which they are expected to work State and National certification through an accredited certification program is preferred

Skills/Qualifications:

Critical Thinking Skills Problem Solving Skills Supply Management Organization Integrity Reporting Skills Attention to Detail Dependability Creating a Safe effective Environment Quality Focus Supply Management Analyzing Information Informing Others Summary As a Customer Service Professional (CSP) in a pharmacy setting, you will be essential in delivering outstanding client services and ensuring customer satisfaction. Reporting to the pharmacy manager, you will utilize your core skills in communication, data entry, and phone etiquette to assist customers effectively. Your organizational skills and attention to detail will be vital in managing inquiries and processing transactions. With the added advantage of multilingual capabilities, you will enhance the customer experience for diverse clientele. Join our team to contribute to a supportive and efficient pharmacy environment while upholding the highest standards of service.

Job Type:

Full-time Pay:

From $20.00 per hour Expected hours: 40 per week

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift Day shift

Experience:

Pharmacy technician: 1 year (Preferred) Ability to

Commute:

Lakeland, FL 33810 (Required) Ability to

Relocate:

Lakeland, FL 33810: Relocate before starting work (Required)

Work Location:

In person