Customer Service Representative Position Available In Polk, Florida
Tallo's Job Summary: Customer Service Representative position at TWO MEN AND A TRUCK in Lakeland, FL offers a base pay of $17/hr with 1% commission on sales. Responsibilities include providing excellent customer service, recommending services, and handling customer feedback. Requirements include a high school diploma, 1 year of sales/customer service experience, and strong communication skills.
Job Description
Customer Service Representative 3.2 3.2 out of 5 stars Lakeland, FL 33803 Customer Service Representative
TWO MEN AND A TRUCK
® is
NOW HIRING
enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment. What We Offer Base pay of $17/hour. 1% commission on sales, averaging $4-7+ per hour! Weekly sales contests Monthly bonus plan Medical, dental, and vision insurance 401k with 100% company match Career advancement opportunities What You’ll Do Provide outstanding customer service on all calls and online inquiries. Recommend moving services and products based on cost, availability, and customer specifications. Input information into internal move software to provide accurate moving estimates and schedule moves. Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns. Prepare move-related paperwork and documents. All other duties as assigned. What We’re Looking For High school diploma or GED; Associate degree in a related field preferred. At least 1 year of sales and/or customer service experience.
Excellent customer service skills:
effective listening and communication. Ability to multi-task and enter customer data into move software while on the phone. Confidence to initiate customer contact and comfortable asking for the sale. Willing to submit to pre-employment background check and drug screen. Creative problem-solving skills. Exceptional organization and time management skills. Strong team player who works productively with a wide range of people and personalities. Bilingual is a plus. This job is located at the independently owned and operated
TWO MEN AND A TRUCK
® franchise located in Lakeland, FL. The employer at this location is J & J Family Moving & Storage, LLC.
