Quick Lane Service Advisor Position Available In Polk, Florida
Tallo's Job Summary: Serving as the primary point-of-contact for automotive service and repair matters, the Quick Lane Service Advisor at Jarrett Ford Automotive Group in Winter Haven, FL, listens to customer problems, arranges service levels, and manages expectations. Responsibilities include customer interaction, diagnosis, repair recommendations, documentation, and safety standards enforcement. Qualifications include a high school diploma, automotive knowledge, and customer service experience. Estimated salary range is $32.6K - $52.4K a year, with benefits such as health insurance, 401(k), and life insurance.
Job Description
Quick Lane Service Advisor Jarrett Ford Automotive Group (Winter Haven) – 2.3
Winter Haven, FL Job Details Full-time Estimated:
$32.6K – $52.4K a year 1 day ago Benefits Health insurance 401(k) Life insurance Qualifications Customer service High school diploma or GED Driver’s License Electrical experience Mechanical knowledge Entry level Full Job Description Job Description Serving as the primary point-of-contact for all automotive service and repair matters, the Automotive Service Advisor’s core responsibility is to listen and thoroughly understand customer problems, to arrange for an appropriate service level, and to set/manage expectations on the part of the customer and the technician(s) in terms of service delivery.
RESPONSIBILITIES
Meets/greets customers in person or on phone Arranges prompt and accurate diagnosis of reported problem Makes best-value repair recommendations based upon nature of the problem Manages delivery of required repair action by successfully setting and managing customer expectations Maintains documentation, including PO, invoices, work orders, reports, etc. Enforces organizational safety standards Perform Daily Follow Up with customers Promotes a “white-glove” environment to showcase the repair facility Takes ownership and accepts accountability for delivering outstanding service levels
QUALIFICATIONS
High school diploma or GED required; post secondary education or coursework desired Broad scope of automotive mechanical/electrical knowledge Verifiable customer service performance record and/or training required An impressive work ethic Neat, clean, and professional appearance Unrestricted driver’s license and clean driving record Company Description Established in 2004, Jarrett Gordon Ford Lincoln is located in Winter Haven, Florida and is one of six in the Jarrett Ford Family of dealerships. The Jarrett Ford Family of dealerships has business philosophy based upon a high standard of ethics with a promise to deliver the finest product and service levels in the automotive marketplace. We believe that the truly professional nature and exceptional skills of our associates is what drives our reputation. If you believe that you have the skills, experience, demeanor, and drive that it takes to become a team member, we encourage you to continue with this online job application. Benefits Health Insurance Holidays Sick Days Vacation 401(K) Benefits 401(K) Bonus Opportunity Health Insurance Holidays Life Insurance Personal Days Vacation
