Customer Service Representative Position Available In Sarasota, Florida
Tallo's Job Summary: A Customer Service Representative is needed by a food distribution company in Sarasota, FL. Responsibilities include order processing, customer communications, and administrative tasks. Ideal candidates should have 3+ years of customer-facing experience, strong attention to detail, and proficiency in Google Suite and Microsoft Excel. This is a full-time, in-person role with recruitment services provided by a third-party agency.
Job Description
Customer Service Representative â Food Distribution | Sarasota, FL A fast-paced food distribution company in Sarasota, FL is seeking a Customer Service Representative to manage order processing, customer communications, and administrative coordination. This full-time, in-person role is ideal for a detail-oriented professional with a strong service mindset and the ability to work cross-functionally with logistics and sales teams. The company requires someone who can manage multiple platforms and prioritize accuracy and communication.
Responsibilities:
Accurately take and process customer orders.
Respond to inquiries via phone and email with clarity and professionalism.
Handle high call volumes while maintaining a positive and efficient tone.
Invoice customers and follow up on order details.
Identify and suggest upsell or product alternatives when appropriate.
Communicate with internal departments including drivers and route managers to ensure order accuracy.
Utilize CRM software and order platforms for data entry, tracking, and reporting.
Work across platforms including Google Sheets, Microsoft Excel (filters, navigation), Netsuite, and Forward Mobile.
Adapt quickly to product and system updates.
Qualifications:
3+ years of experience in a customer-facing role, preferably in food distribution, customer service, inside sales, or order processing.
Experience in a high call volume environment.
SKU ordering experience a plus.
Attention to detail is critical.
Bilingual preferred.
Proficiency in Google Suite and Microsoft Excel.
Experience using CRM systems.
Strong time management, communication, and organizational skills.
Ability to prioritize tasks and think on your feet.
Must be solution-oriented, proactive, and team-minded.
Comfortable working in a dynamic environment and adapting to change.
Work Environment:
Office environmentSarasota, FL 34240 (Required)In-person, customer-facing environment
Job Type:
Full-time Recruitment services provided by a third-party agency. This is a direct-hire recruiting opportunity. All qualified candidates will be considered. Submit your resume today.
Equal Opportunity Employer Statement:
This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information.
