Customer Service Representative Position Available In Sarasota, Florida

Description We are looking for a skilled and personable Customer Service Representative to join our team on a Contract to permanent basis in Sarasota, Florida. In this role, you will serve as the primary point of contact for customers, handling inquiries, processing orders, and ensuring a seamless customer experience. This position offers an opportunity to work in a detail-oriented healthcare manufacturing environment and contribute to the success of a dynamic team.

Responsibilities:

• Handle a high volume of inbound and outbound calls to address customer inquiries and concerns.
• Accurately process orders and allocate goods based on customer needs.
• Maintain and update customer accounts, ensuring all information is current and accurate.
• Collaborate closely with the shipping department to ensure timely and accurate delivery of products.
• Follow provided scripts during customer interactions while maintaining a warm and detail-oriented demeanor.
• Manage inventory supply levels and communicate any shortages or delays to relevant departments.
• Schedule appointments and coordinate with internal teams to meet customer requirements.
• Respond to email correspondence in a timely and detail-oriented manner.
• Perform data entry tasks with a high level of accuracy and attention to detail.
• Utilize Microsoft Word and Excel for documentation and reporting purposes. Requirements
• Demonstrated experience in a customer service role, preferably in a call center or related environment.
• Proficiency in handling both inbound and outbound calls.
• Strong skills in data entry and maintaining accurate records.
• Familiarity with Microsoft Word and Excel for daily tasks.
• Excellent verbal and written communication skills, including email correspondence.
• Ability to process orders and manage inventory effectively.
• Warm and approachable personality with a focus on delivering exceptional customer service.
• Strong organizational skills and the ability to multitask in a fast-paced environment.

TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .