Customer Service Representative Position Available In Sarasota, Florida
Tallo's Job Summary: Join Bequest Asset Management - New Day Collections as a Customer Service Representative in Sarasota, FL. Responsibilities include contacting borrowers, documenting collection efforts, proposing payment options, and handling administrative tasks. Requirements include strong communication skills, attention to detail, and experience in a similar role. Benefits include medical, dental, vision insurance, and a generous bonus structure. This is a full-time, onsite position.
Job Description
Customer Service Representative 4.2 4.2 out of 5 stars 2 North Tamiami Trail, Sarasota, FL 34236 We are looking for an experienced Customer Service Representitive to join our team at Bequest Asset Management – New Day Collections. New Day collects on 3rd party debt. Our ideal Customer Service Representitive should exhibit professionalism and trustworthiness, have excellent communication and negotiation skills, as well as the ability to work independently. Our values include Commitment, Perseverance, Teamwork, Integrity and Results This is not a remote role. You will be onsite 5 days a week.
LOCAL CANDIDATES ONLY.
Responsibilities include but not limited to: Make the necessary number of connections with borrowers to collect against quarter goals Spend 6 hours per day on the dialer performing outbound calls, emailing or texting borrowers Daily documentation of all account status records and collection efforts in our CRM system Propose and discuss payment options including payment in full, settlements and payment plans with borrowers Submit and execute payments in our CRM system. Provide accurate daily reporting on all collection activity Administration tasks related to payments and payment arrangement.
Skills & Qualification Requirement:
High energy Strong administration and computer skills Able to handle a high volume of tasks Strong attention to detail Problem solver Skilled in negotiation Proven experience as a Customer Service Rep or similar role Knowledge of billing procedures and collection techniques Familiarity with laws related to debt collection High school diploma: Associate/Bachelor degree is a plus Perks & Benefits 100% employer paid medical benefits Dental and Vision PTO Become part of an amazing team Base compensation + generous quarterly bonus structure
Job Type:
Full-time Expected hours: 40 per week
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Shift:
Day shift Ability to
Commute:
Sarasota, FL 34236 (Required)
Work Location:
In person
