Customer Service Representative Position Available In Sarasota, Florida
Tallo's Job Summary: Join our team in Sarasota, Florida as a Customer Service Representative. Showcase your expertise in customer service by handling inquiries, resolving issues, and providing exceptional support. Responsibilities include managing calls, data entry, scheduling, and collaborating with colleagues. Requirements include experience in customer service, strong communication skills, and proficiency in Microsoft Excel and Word. Robert Half is hiring for this position, offering competitive compensation and benefits.
Job Description
Description We are looking for a skilled Customer Service Representative to join our team in Sarasota, Florida. This is a position offering an excellent opportunity to showcase your customer service expertise in a dynamic industry. The ideal candidate will provide efficient support to clients, ensuring exceptional service through effective communication and problem-solving.
Responsibilities:
- Handle inbound and outbound calls, addressing customer inquiries and resolving issues promptly.
- Maintain accurate records by performing data entry tasks and updating customer information.
- Respond to customer emails professionally and in a timely manner.
- Schedule appointments and coordinate with internal teams to meet client needs.
- Process orders efficiently, ensuring accuracy and attention to detail.
- Utilize Microsoft Excel and Word to prepare reports and manage documentation.
- Collaborate with colleagues to improve processes and enhance customer satisfaction.
- Provide call center support, delivering excellent service while adhering to company policies.
- Assist customers with navigating services and products, offering tailored solutions.
- Ensure compliance with all company standards and procedures during customer interactions. Requirements
- Proven experience in customer service or call center roles.
- Proficiency in handling inbound and outbound calls.
- Strong skills in data entry and order processing.
- Excellent written and verbal communication abilities, including email correspondence.
- Familiarity with Microsoft Excel and Word for documentation and reporting.
- Ability to manage schedules and appointments effectively.
- Detail-oriented with strong organizational skills.
- Capable of working collaboratively in a team environment.
TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .
