Customer Service Representative Food Distribution Position Available In Sarasota, Florida

Customer Service Representative – Food Distribution RecruiterLINQ Sarasota, FL 34240 Customer Service Representative – Food Distribution A fast-paced food distribution company in Sarasota, FL is seeks a Customer Service Representative to manage order processing, customer communications, and administrative coordination. This full-time, in-person role is ideal for a detail-oriented professional with a strong service mindset and the ability to work cross-functionally with logistics and sales teams. The company requires someone to manage multiple platforms and prioritize accuracy and communication.

Responsibilities:

Accurately take and process customer orders. Respond to inquiries via phone and email with clarity and professionalism. Handle high call volumes while maintaining a positive and efficient tone. Invoice customers and follow up on order details. Identify and suggest upsell or product alternatives when appropriate. Communicate with internal departments including, drivers and route managers, to ensure order accuracy. Utilize CRM software and order platforms for data entry, tracking, and reporting. Work across platforms including Google Sheets, Microsoft Excel (filters, navigation), Netsuite, and Forward Mobile. Adapt quickly to product and system updates.

Qualifications:

Experience in a high call volume environment, order processing, medical billing, sales SKU ordering experience is a plus. Attention to detail is critical. Bilingual preferred. Proficiency in Google Suite and Microsoft Excel. Experience using CRM systems. Strong time management, communication, and organizational skills. Ability to prioritize tasks and think on your feet. Must be solution-oriented, proactive, and team-minded. Comfortable working in a dynamic environment and adapting to change.

Work Environment:

Office environment Sarasota, FL 34240 (Required) In-person, customer-facing environment

Job Type:

Full-time RecruiterLINQ is a Sarasota-based direct-hire recruiting firm. We work directly with local clients to find qualified candidates who align with the job parameters within manufacturing, distribution, and construction organizations. All resumes are reviewed and considered.

Equal Opportunity Employer Statement:

This employer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, or genetic information.

Job Type:

Full-time Pay:

From $54,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift

Work Location:

In person