Entry Level Customer Support Representative Position Available In Sarasota, Florida

Entry Level Customer Support Representative Sindi Enterprise Sarasota, FL 34243 We’re hiring an Entry Level Customer Support Representative to join our fast-growing telecommunications retail sales team. As a Customer Support Representative, you’ll be the front line of the customer experience — representing top-tier wireless and internet providers, answering questions, handling retail sales, and ensuring every customer walks away confident and satisfied. This is a direct customer-facing role where you’ll promote telecom products, help with account setups, and guide customers through every step of the sales process. Whether you’re helping someone with a device upgrade or assisting a first-time customer choosing their plan, you’ll deliver personalized service and support that leads to successful sales and long-term customer satisfaction. This position is ideal for individuals looking to grow in retail, customer service, and telecommunications sales. This is a full-time, in-person role offering uncapped commission, and a path to grow into leadership, account management, and sales management roles. We provide paid training, hands-on coaching, and a team-oriented culture focused on growth, results, and recognition.

What You’ll Be Doing:

Engagement:

Speak with customers face-to-face in a busy retail environment to identify needs

Consultation:

Recommend customized telecom service plans including wireless internet

Support:

Guide customers through sales upgrades, account activations, and sales ervice adjustments

Sales:

Promote and sell telecommunications packages, upsell current customers, and close new accounts

Customer Service:

Deliver outstanding, knowledgeable, and friendly customer support during every interaction

Collaboration:

Work as part of a team to support daily retail operations and reach sales goals

Follow-Up:

Track customer activity, maintain updated sales records, and follow up on service requests and product inquiries

What We’re Looking For:

Whether you’re new to retail or have previous sales experience, we provide the training and tools you need to succeed and grow within the telecom industry. Strong communication skills and a customer-first mindset A passion for learning about telecom services, sales, and technology Goal-oriented individuals who are excited about uncapped commission and performance-based growth Experience in retail, customer service, or sales is a plus but not required

What You’ll Gain:

Weekly base pay plus uncapped commission for every sale you make Full training with real tools for success in telecommunications retail Clear advancement opportunities into Account Manager, Sales Lead, or Team Supervisor roles Hands-on experience with top-rated telecom products and services A results-driven, team-oriented environment where hard work is recognized and rewarded

Job Type:

Full-time Pay:

$46,849.00 – $48,586.00 per year

Shift:

Day shift

Work Location:

In person