Insurance Customer Service Representative In-Office Only (Wellen Park / Venice, FL) Position Available In Sarasota, Florida

Insurance Customer Service Representative – In-Office Only (Wellen Park / Venice, FL) Allstate -Fisher Family Insurance 12260 Everglow Drive, Venice, FL 34293 Job Description The CSR plays a critical role in ensuring client satisfaction and policy retention. You will serve as the first point of contact for customers, assist with service requests, and support the agencys operational flow. This is an in-office role designed to enhance team efficiency and create consistency in service delivery.

Salary:

$35000.00 – $45000.00 per year Benefits Annual Base Salary + Bonus Opportunities Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Responsibilities Answer incoming calls and greet walk-in clients Process policy changes, billing updates, cancellations, and basic claims support Handle renewal reviews and proactively retain business Support cross-sell and bundling efforts by flagging opportunities Monitor tasks in CRM to ensure nothing falls through Assist with follow-ups, documentation, and client onboarding steps Provide backup to other team members as needed Requirements P&C Licensed in Florida (preferred) Minimum 1 year of customer service or insurance experience preferred Strong organizational skills and attention to detail Positive mindset and team-first attitude Tech-savvy (comfortable with online solutions, MS Office & Google Workspaces) Punctual, accountable, and excellent with follow-through