Customer Service Representative Position Available In Seminole, Florida
Tallo's Job Summary: Join Online Labels Group as a Customer Service Representative in Lake Mary, FL. This role offers a pay rate of $15-$17 with benefits including bonuses, medical, dental, vision, and more. Responsibilities include managing customer inquiries, troubleshooting issues, and collaborating with internal departments. Strong communication, computer, and problem-solving skills are required. Apply today to start your career in customer service!
Job Description
Customer Service Representative 3.5 3.5 out of 5 stars Lake Mary, FL Watch this video to learn more about the culture here at Online Labels Group! (https://www.youtube.com/watch?v=UseSPY5KmYA) Role Summary Are you passionate about delivering customer service or looking to join the customer service field? Look no further and join our dedicated team here at Online Labels Group. Customer Service is crucial and you will learn industry knowledge to help our existing customers and potential new customers via phone calls or email support tickets. Want to learn more? Apply today!
Shift available:
Monday-Friday:
11:00am-8:00pm
Training Shift:
Monday-Friday 8:00am-5:00pm Pay rate: $15-$17
Benefits:
Potential Monthly Departmental Bonuses Medical Dental Vision Paid Time Off (PTO) 401(k) with Company match Holiday Pay Supplemental Insurances (Cancer, Critical Illness, Accident, Short Term & Long Term Disability, Life Insurance) Summary of Responsibilities Manage incoming calls, tickets, and live chat messages from customers Communicating with customers to ensure that all of their needs are understood and addressed General administrative duties Troubleshooting customer issues Collaborate with other internal departments to ensure that they fulfill all customer requests Guide customers to the correct service based on their business needs provided criteria Required Skills Excellent organization, attention to detail, and follow-up skills Strong written and verbal communication skills Strong typing and computer skills (40+ wpm) Ability to interface well with all levels of management Ability to work well in a team environment as well as on your own Self-motivated and solution-oriented Customer-focused Excellent analytical, problem-solving, and decision-making skills Positive attitude Ability to adapt to new technologies and processes quickly in ever-evolving systems Excellent interpersonal skills and strong emotional intelligence Experience Requirements 0-2 years in the same or similar role Equal Employment Opportunity At Online Labels Group, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Online Labels Group is proud to be an equal opportunity workplace to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
