High Salary! Bank Customer Service Assistant (CSA) I Part Time / Req 1098 Position Available In Seminole, Florida

Job Description:

Customer Service Assistant I (CSA)•

Part-Time Department:

Branch Administration Reports to:

Branch Manager/Assistant BranchManager Supervises:

None Status:

Part Time

• 29 hours per week /Non-exempt / On-Site Only Must already be authorized to work in theUnited States.

Relocation is not provided. Partners Bank is arapidly growing community bank with operations in Maine and NewHampshire that has established superior service level expectations.

We offer generous compensation and benefits while fosteringopportunities for growth and flexible work schedules whenappropriate. Summary for Part-Time Customer Service Assistant(CSA):

• Perform a variety of teller and customer service duties asneeded.
• Highly proficient in the processing of tellertransactions, and able to complete basic customer service-relatedtasks such as opening routine checking, savings and certificate ofdeposit accounts, processing account maintenance, etc.
• Workingwithin established guidelines, policies and procedures, the CSAwill sell and service all deposit accounts, handle various customerinquiries and provide prompt problem resolution.
• Strong knowledgeof the Bank’s various deposit and electronic banking products andservices is required.
• Using needs-based sales techniques,uncovers referral opportunities and recommends appropriate productsand service to meet customers’ needs. Job Requirements forPart-Time Customer Service Assistant (CSA):
• Minimum of one yearof teller or customer service banking experience in a branch orcall center environment.
• Strong sales, service, interpersonal andcommunication skills.
• Interacts well with others and enjoysworking with a variety of people in a team environment.
• Strongorganizational, technical and computer skills.
• Adapt well tochange and is able to effectively multitask.
• Strong knowledge ofteller and customer service processes, policies, guidelines andprocedures.
• Satisfactory product knowledge of banking productsand service with ability for further development. Specific JobFunctions for Part-Time Customer Service Assistant (CSA):
• Highlyproficient in the processing of various teller transactions androutine customer service related tasks and functions.
• Able toidentify cross sell opportunities and respond to various customers’inquiries to recommend appropriate products or solutions to meettheir needs.
• Able to open basic deposit accounts, assist withelectronic banking inquiries, services and functionality, completeaccount maintenance and make referrals to other lines of business,etc.
• Maintain and balance a cash drawer accurately andefficiently.
• Provide a high level of service to customers,coworkers and team members.
• Understands and follow variouspolicies, guidelines and procedures including security, complianceand operations.
• Participate in on-going job related trainingprograms including but not limited to sales, service, complianceand product knowledge.
• Perform additional duties as required.

This Job Description for the Part-Time customer Service Assistantdescribes the essential functions and qualifications of the jobdescribed. It is not an exhaustive statement of all the duties,responsibilities, or qualifications of the job. This document isnot intended to exclude modifications consistent with providingreasonable accommodations for a disability. This is not a contract.

Our generous benefits are listed on our website:

Partners.bank/about/careers PIef3a17c2da81-37156-37299153