Service Center Specialist Position Available In Seminole, Florida
Tallo's Job Summary: Alera Group is hiring a Service Center Specialist in Lake Mary, FL. This full-time position offers $19.23 - $21.63 per hour with benefits like disability, health, dental insurance, 401(k), and paid time off. Qualifications include a high school diploma, communication skills, and customer service experience. Responsibilities include assisting customers via various channels and resolving issues effectively.
Job Description
Service Center Specialist Alera Group – 3.6 Lake Mary, FL Job Details Full-time $19.23 – $21.63 an hour 15 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Qualifications Customer service High school diploma or GED Communication skills Entry level
Full Job Description Overview:
Alera Group, is looking for a Service Center Specialist. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 15th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.
Responsibilities:
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. Collects and enters orders for new or additional products or services. Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff. Ensures that appropriate actions are taken to resolve customers’ problems and concerns. Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments. Must have the ability to adapt and pivot with process and direction changes. Performs other related duties as assigned.
Qualifications:
High school diploma or equivalent. Insurance license (TBD) Customer service experience Confidence to interact with customers Good verbal communication Strong desire to assist callers with kindness and empathy
Equal Opportunity Employment:
Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more. Hourly range is $19.23 to 21.63 per hour. We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class. Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process. #LI-KC1 #LI-Remote
