Customer Advocate Base + Monthly Bonus, Full Benefits Position Available In St. Johns, Florida

⚐ ⚑ ⚑ Customer Advocate Base + Monthly Bonus, Full Benefits (Jacksonville) Patio Enclosures by Great Day Improvements ‹ image 1 of 1 › compensation: Base plus Monthly Bonus , Full Benefits employment type: experience level: mid level job title: Customer Advocate Customer Advocate – Great Day Improvements (Orlando & Jacksonville Locations)

Location:

Orlando and Jacksonville, FL Employment Type:

Full-Time Compensation:

Competitive base + monthly growth bonus, quarterly bonuses, phone allowance, full medical, dental, and 401k About Great Day Improvements Great Day Improvements is a leading nationwide home improvement company committed to transforming homes and exceeding customer expectations. Join a dynamic team where your contributions drive success, and grow your career in a fast-paced, rewarding environment that values innovation and impact. Job Summary As a Customer Advocate, you’ll play a key role in delivering exceptional customer experiences while managing branch operations. This position offers the opportunity to make a direct impact on customer satisfaction and business growth, with performance-based rewards and a supportive team culture. Ideal for driven individuals eager to develop their skills and advance professionally. Key Responsibilities

• Perform daily, weekly, and monthly branch administrative tasks (OA) as needed.
• Maintain a customer satisfaction rating above 90%.
• Ensure a 12-week lead time for sunroom, pool enclosure, and lanai projects.
• Meet or exceed monthly revenue forecasts.
• Keep Accounts Receivable (AR) below 10% and no older than 30 days.
• Execute the Jump program and maintain the Production Log. Compensation Structure

Base Salary:

Competitive base

Phone Allowance:

$45/month

Variable Compensation:

Monthly growth bonus and additional quarterly bonuses based on branch performance and customer satisfaction, offering clear opportunities for career and financial growth.

Benefits:

o Full medical and dental insurance o 401k with GDI match Qualifications

• Exceptional phone communication skills, with a focus on professional and effective customer interactions.
• Strong organizational and administrative skills.
• Ability to maintain high customer satisfaction and meet performance metrics.
• Experience in managing accounts receivable and revenue goals preferred.
• Proficiency in maintaining accurate records and logs.
• Excellent teamwork and interpersonal skills.

How to Apply To apply, please submit your resume and cover letter to Ryan.

Doherty@greatdayimprovements.com Join Great Day Improvements and kickstart your career with a team dedicated to excellence! Great Day Improvements is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. Principals only. Recruiters, please don’t contact this job poster.

post id:

7849752078 ♥ [ ]