Customer Service Representative Position Available In St. Johns, Florida

Customer Service Representative Wilson Heating & Air Conditioning Holdings, LLC Saint Augustine, FL 32084

Customer Service Representative Location:

St. Augustine, FL Full-Time | Entry-Level About Wilson Heating & Air Wilson Heating & Air Conditioning has proudly served our community for over 20 years, providing expert HVAC installations, repairs, and maintenance with honest, reliable service and fair pricing. We’re committed to quality work, satisfied customers, and long-term relationships. Position Summary We’re looking for a friendly, dependable Customer Service Representative to be the first point of contact for our customers. If you have strong communication skills, a positive attitude, and enjoy helping people, we’d love to hear from you. HVAC experience is a plus, but not required—we’ll provide the training you need to succeed. What You’ll Do Answer incoming calls and assist customers with scheduling, service questions, and general inquiries Communicate with technicians and customers to ensure smooth scheduling and job follow-up Maintain accurate customer records in our system Provide excellent service by being helpful, courteous, and solution-oriented Support office operations with light administrative tasks What We’re Looking For Previous customer service or call center experience required Strong verbal communication and active listening skills Organized and detail-oriented with the ability to multitask Comfortable using basic computer programs and learning new software Positive, team-first attitude with a commitment to customer satisfaction What We Offer Paid training and opportunities for career growth Competitive pay based on experience Full-time, year-round employment Supportive, team-oriented culture Join Our Team at Wilson Heating & Air Apply today and become part of a company that values quality, teamwork, and customer care! Wilson Heating & Air is an Equal Opportunity Employer. All candidates must pass a comprehensive pre-employment screening upon hire, including a review of criminal and DMV history.