Client Service Coordinator (CSC) Position Available In St. Lucie, Florida

Client Service Coordinator (CSC) Senior Nannies – 3.0 Port Saint Lucie, FL Job Details Full-time $24 – $25 an hour 16 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Microsoft Powerpoint Bilingual Microsoft Word Spanish Microsoft Excel Microsoft Outlook Customer service English Mid-level Microsoft Office Home care Project management Client services Organizational skills Communication skills Home & community care

Full Job Description Job Description:

Client Services Coordinator Company:

Senior Nannies Location:

Port St. Lucie, FL Job Summary Senior Nannies is seeking a dedicated and organized Client Services Coordinator to join our Port St. Lucie team. In this critical role, you will be the primary point of contact for our clients, ensuring their home care needs are met with professionalism, compassion, and efficiency. You will play a central role in managing client relationships, coordinating services, and supporting internal teams to deliver exceptional care. Key Responsibilities

• Serve as the main liaison between clients, caregivers, and the company, ensuring timely communication and resolution of client concerns.
• Coordinate new client onboarding, including scheduling, documentation, and initial follow-up.
• Maintain up-to-date and accurate records of client communications, service requests, and case notes in our database.
• Collaborate with scheduling, recruiting, clinical, and billing departments to ensure seamless client service delivery.
• Prepare and maintain reports on client satisfaction, service trends, and follow-up actions.
• Organize regular client check-ins, satisfaction calls, and service updates to maintain strong relationships.
• Assist in developing and improving client service policies and procedures.
• Support the training and onboarding of new CSCs on service protocols and documentation standards. Qualifications
• Minimum 1-2 years of experience in a client-facing or customer service role; healthcare or home care experience a plus.
• Exceptional organizational skills and ability to manage multiple tasks and priorities.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and CRM or scheduling software.
• Ability to work both independently and collaboratively in a fast-paced environment.
• A proactive, empathetic, and solutions-oriented mindset.
• Bilingual in English/Spanish or English/Creole is a plus.

Why Join Senior Nannies?

At Senior Nannies, we believe in delivering compassionate, reliable care that empowers seniors to live independently and with dignity. Our team-oriented culture and mission-driven work make us a leader in home health care. If you are passionate about client service and want to make a meaningful difference in people’s lives, we

Job Type:

Full-time Pay:

$24.00 – $25.00 per hour Expected hours: No more than 40 per week

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

Day shift Ability to

Commute:

Port Saint Lucie, FL 34985 (Required) Ability to

Relocate:

Port Saint Lucie, FL 34985: Relocate before starting work (Required)

Work Location:

In person