Customer Service Insurance Representative Position Available In St. Lucie, Florida
Tallo's Job Summary: The Customer Service Insurance Representative position at Good2Go Auto Insurance in Port Saint Lucie, FL involves actively listening to clients, providing solutions, and becoming an insurance expert. The role requires career ambition, composure, decision-making skills, and perseverance. This full-time job offers a starting pay of $17.00 per hour with benefits and the opportunity to work remotely. Candidates should have 2 years of experience in a call center and in automobile and property & casualty insurance.
Job Description
Customer Service Insurance Representative Good2Go Auto Insurance Port Saint Lucie, FL 34984
- Remote Good2Go
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Customer Service Insurance Representative:
A Customer Service Representative would be the listed expected responsibilities below. The individual will need to be initiative-taking, meticulous, and have some experience with Microsoft Office and Teams. The person will operate in a fast paced, dynamic, and challenging environment and they must be enthusiastic, champion a changing environment and be able to handle multiple ranges of customer satisfaction. Shift will be 9-5:30pm initially in office. If licensing is acquired to work from home, the schedule will be 11am-7:30pm.
ESSENTIAL DUTIES AND TASKS
- Gathering data through actively listening to prospects, existing clients, and then using consultative service methods to provide a solution for the prospect’s unique situation.
- Becoming an insurance subject matter expert by utilizing internal resources and best practices, seeking out learning and development opportunities.
- Will be trained on various systems including but not limited to: Salesforce, AWS phone systems, Good2Go Policy Platform (Izzy), ADP, Teams, Microsoft Outlook
KNOWLEDGE, SKILLS & ABILITIES
The competencies required for success in the Customer Service Insurance Representative role include:
- Career Ambition
- knows what he/she wants from a career and actively works on it; is career knowledgeable; makes things happen for self; markets self for opportunities; doesn’t wait for others to open doors.
- Composure
- is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn’t show frustration when resisted or blocked.
- Decision Quality
- makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time.
- Perseverance
- pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
- Must be able to see, hear, speak, and listen.
Must be an excellent listener. Continuous looking at a computer screen. Daily contact with management and co-workers. Work can be stressful and requires a calm, patient demeanor.
Job Type:
Full-time Pay:
From $17.00 per hour
Benefits:
401(k) Disability insurance Flexible schedule Health insurance Paid time off Vision insurance Work from home Application Question(s): What County do you reside in? What is your desired salary?
Experience:
Call center: 2 years (Preferred)
Automobile Insurance:
2 years (Preferred)
Property & Casualty Insurance:
2 years (Preferred)
Work Location:
Remote
