Customer Service Representative Position Available In St. Lucie, Florida

Customer Service Representative Caley Insurance Treasure Coast Port Saint Lucie, FL Job Details Full-time $15.00 – $29.61 an hour 3 days ago Qualifications Bilingual Multilingual Customer service No experience needed English Client services Data entry Computer skills Outbound calling Communication skills Entry level Under 1 year Full Job Description Join Our Growing Team! We’re looking for a friendly, motivated Customer Service Representative to join our team! This is a great opportunity to start a career in the insurance industry — no prior experience is needed . If you have basic computer skills, enjoy talking to people, and want room to grow, we’d love to hear from you. Job Summary We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our clients, addressing inquiries, and resolving issues efficiently. This role requires strong communication skills and the ability to analyze customer needs while maintaining a positive attitude. Duties Engage with clients through various channels, including phone, email, and chat, to provide outstanding customer support. Handle outbound calling to follow up on customer inquiries and ensure satisfaction. Analyze customer feedback and concerns to identify trends and areas for improvement. Maintain accurate records of customer interactions and transactions in our database. Collaborate with team members to enhance service delivery and resolve complex issues. Provide information about products and services, assisting customers in making informed decisions. Communicate effectively with clients in English; multilingual skills are a plus. Support office operations by performing administrative tasks as needed. Skills Strong client services orientation with a focus on delivering high-quality support. Excellent verbal and written communication skills in English; proficiency in additional languages is advantageous. Ability to analyze information quickly and effectively to resolve customer issues. Proficient in using computer systems for data entry and record management. Strong interpersonal skills with the ability to build rapport with customers. Experience in outbound calling is preferred but not required. A commitment to providing exceptional customer service in a fast-paced environment. Join our team as a Customer Service Representative and contribute to creating positive experiences for our clients while developing your professional skills in a supportive environment!

Job Type:

Full-time Pay:

$15.00 – $29.61 per hour Expected hours: 40 per week

Shift:

8 hour shift

Work Location:

In person