Equipment Service Writer Position Available In St. Lucie, Florida

Equipment Service Writer Smith Bros Bobcat Group/Bobcat of the Treasure Coast Fort Pierce, FL Job Details Full-time From $25 an hour 2 days ago Benefits Paid holidays Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Life insurance Qualifications ASE Certification Bilingual Service writing Spanish Service writer experience (1-2 years) Auto estimating Customer service English Auto service management Dispatching Driver’s License Organizational skills Customer support Cost estimates Construction Phone etiquette Dealership experience Mechanical knowledge Service technician experience Entry level Construction estimating Full Job Description Join the growing team at Smith Bros Bobcat Group, a trusted name in construction equipment for over 40 years! Our Bobcat of the Treasure Coast location is actively seeking a knowledgeable and customer-focused Equipment Service Writer. We’re proud of our ‘one-team’ culture and are committed to creating a positive, rewarding workplace for every employee.

Why You’ll Love Working With Us:

• We care about our team’s well-being and success.
• Enjoy work-life balance with generous PTO and a Monday-Friday schedule.
• We’re a family-owned company with deep roots in the local community.
• Our facilities are stocked with the latest Bobcat equipment and top-tier tools.

Key Responsibilities:

• Welcome customers and gather detailed information on service needs and equipment issues.
• Create clear, accurate estimates for parts and labor based on inspections and technician input.
• Communicate repair recommendations, timelines, and costs in a straightforward, professional manner.
• Open and maintain service work orders, ensuring all documentation is up-to-date and accurate.
• Collaborate with technicians to track job progress and ensure repair accuracy.
• Follow up with customers throughout the repair process to keep them informed.
• Process service-related paperwork, including warranty submissions, parts requisitions, and POs.
• Work closely with the parts and service departments to support seamless operations and timely job completion.

What We Are Looking For:

• Experience with compact or construction equipment is a plus.
• Comfortable handling multiple priorities in a fast-paced setting.
• Strong attention to detail, excellent organizational skills, and tech-savvy.
• Clear communicator with a friendly, solution-oriented attitude.
• Team player who thrives in a collaborative environment.

What We Offer:

• Starting at $25.00 per hour.
• Monday-Friday- 7:00 am -5:00 pm
• Medical, Dental, Vision & Supplemental Insurance
• Generous PTO & Paid Holidays
• Disability Benefits
• 401(k) with Company Match
• Employee discounts Smith Bros Bobcat Group/Bobcat of the Treasure Coast is a drug-free workplace and an Equal Employment Opportunity Employer.

For more information, please visit us at www.sbequipment.com

Job Type:

Full-time Pay:

From $25.00 per hour Expected hours: 40 per week

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Shift:

8 hour shift No nights

Work Days:

No weekends

Experience:

Small Construction Equipment:

1 year (Preferred) Warranty claims: 1 year (Preferred)

Estimating:

1 year (Preferred)

Service Writing:

1 year (Preferred) Ability to

Commute:

Fort Pierce, FL 34981 (Required) Ability to

Relocate:

Fort Pierce, FL 34981: Relocate before starting work (Required)

Work Location:

In person