CSR – Customer Service Representative Position Available In Sumter, Florida
Tallo's Job Summary: As a Customer Service Representative at Truly Nolen in The Villages, FL, you will provide exceptional customer support to clients. Responsibilities include promptly responding to inquiries, assisting with accounts, and maintaining records. Qualifications include customer service experience, strong communication skills, and familiarity with office software. This part-time position offers a pay rate of $15.00 - $18.00 per hour for day shifts.
Job Description
CSR – Customer Service Representative 3.6 3.6 out of 5 stars 3941 County Road 201, Oxford, FL 34484 Company Overview This position is for our New Office in The Villages!!! Truly Nolen is a leading pest control company dedicated to providing effective pest management solutions while prioritizing customer satisfaction. With a commitment to quality service and innovative techniques, we ensure that our clients receive the best care possible. Summary As a Customer Service Representative at Truly Nolen, located in {{ }}, you will be the first point of contact for our clients, delivering exceptional customer support and ensuring their needs are met. This role is vital in upholding our reputation for outstanding service and fostering long-term client relationships. Responsibilities Respond promptly to customer inquiries via phone, email, and chat. Provide accurate information regarding services, pricing, and scheduling. Assist customers with their accounts, including billing inquiries and service requests. Document interactions and maintain accurate records in the database. Handle outbound calls to follow up on service appointments and customer satisfaction. Utilize effective communication skills to resolve issues and enhance customer experience. Collaborate with team members to improve processes and service delivery. Qualifications Proven experience in customer service or support roles. Strong communication skills with a focus on customer satisfaction. Ability to handle cash transactions accurately if required. Familiarity with data entry and office software is beneficial. Excellent phone etiquette and professional demeanor are essential. If you thrive in a fast-paced environment and are passionate about delivering top-notch customer service, we invite you to apply today to join the Truly Nolen team!
Job Type:
Part-time Pay:
$15.00 – $18.00 per hour
Shift:
Day shift Ability to
Commute:
Oxford, FL 34484 (Required)
Work Location:
In person
