Service Advisor Position Available In Volusia, Florida
Tallo's Job Summary: Service Advisor position available in New Smyrna Beach, FL. Responsibilities include overseeing service orders, providing excellent customer service, and managing technicians' time. Qualifications include organization, communication skills, and a clean driving record. Reynolds experience preferred. Equal opportunity employer. Join our team for a rewarding career in the automotive industry.
Job Description
Service Advisor 3.3 3.3 out of 5 stars 2375 State Road 44, New Smyrna Beach, FL 32168 We are always looking for bright, motivated, and energetic professionals to add to our world-class team. Our employees work together towards a common goal to offer the best service in the industry. If you feel that your skills would be a valuable asset to our customers, we want to get to know you! Responsibilities Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service Take ownership of the customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensure the daily inventory of technicians’ time is consistently sold to service customers Answer technical questions about vehicle problems, warranties, services, and repairs Maintain Customer Success Index at or above company standards Reinforces company policies and adheres to company standards Encourages compliance with applicable laws and regulations Maintain good working relationship with factory(s) and foster positive employee relations Qualifications Organized and friendly personality Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance Consistent record of service and sales success Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver’s license Reynolds experience is preferred We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
