Customer Service and Parts Specialist Position Available In Butts, Georgia

Customer Service and Parts Specialist 4.0 4.0 out of 5 stars Jackson, GA 30233

Job Posting:

Customer Service and Parts Specialist Small Automotive Repair and Restoration Shop – Jackson, GA Service Garage , a premier automotive repair and restoration shop in Jackson, GA, is seeking a dedicated Customer Service and Parts Specialist to join our professional team. If you have a passion for technology, exceptional organizational skills, and a commitment to delivering outstanding customer service, we invite you to apply for this pivotal role. As a key member of our small, dynamic shop, you will manage front office operations, coordinate parts procurement, and ensure seamless workflow for our repair and restoration projects. This position is ideal for a detail-oriented individual who is eager to grow their career in the automotive industry while leveraging strong computer proficiency and customer service expertise.

Key Responsibilities:

Front Office Management:

Serve as the primary point of contact for clients, handling incoming calls, scheduling appointments, and preparing accurate quotes with professionalism.

Parts Procurement:

Source and order parts with precision, ensuring timely availability for ongoing projects.

Workflow Organization:

Utilize advanced computer skills to manage our project management system, maintaining efficient schedules for repairs and restorations.

Local Travel:

Occasionally travel using a personal vehicle to pick up parts from local suppliers, with mileage reimbursement provided.

Customer Engagement:

Build and maintain strong client relationships through clear communication, timely updates, and exceptional service, maintaining social media accounts.

Qualifications:

Technical Proficiency:

Strong computer skills are required; experience with Mitchell1 software is preferred but not mandatory. Experience with maintaining social media accounts is also preferred but not mandatory. Attention to

Detail:

Demonstrated ability to manage tasks with accuracy and precision.

Customer Service Excellence:

Proven experience in delivering high-quality customer interactions with a focus on problem-solving and client satisfaction.

Organizational Skills:

Ability to streamline processes and maintain an efficient workflow in a fast-paced environment.

Transportation:

Must have a reliable personal vehicle for occasional parts runs (mileage reimbursed). Passion for

Automotive Industry:

Enthusiasm for automobiles and the repair/restoration process is highly valued. Why Join Us? Be part of a close-knit, professional team where your contributions directly impact our success. Opportunity to blend your technical and organizational skills with a passion for the automotive industry. Competitive compensation, mileage reimbursement, and a supportive work environment.

Job Type:

Full-time Pay:

$18.00 – $20.00 per hour Expected hours: 40 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift

Work Location:

In person