Part-time Customer Service Representative Position Available In Camden, Georgia

Part-time Customer Service Representative 3.5 3.5 out of 5 stars Kingsland, GA 31548 General Statement of Job The Customer Service Representative performs various customer service functions, including: greeting and assisting customers; accepting and posting payments; issuing receipts; receiving and processing applications; producing and mailing letters and notices; sorting bills; and generating reports.

Specific Duties and Responsibilities Essential Functions:

Greets the public in a prompt, warm, and service-oriented manner and assures the City’s standards for customer contact and telephone protocol are met. Greets and directs the public; processes various applications and permits; receives various monies and payments; and provides counter assistance and telephone coverage. Processes mail and night drop payments. Receives payments from customers. Inputs payments, makes change, and issues receipts to customers. Types a variety of documents including letters, forms, memos, and statements. Balances the cash drawer daily. Counts cash and records on the balancing sheet. Totals checks, utility stubs, general receipts, and records on the balancing sheet. Coordinates the routine delinquent account collection program, including preparation and mailing of final notices, shuts-off and turns-on orders documenting and monitoring payment schedules, when needed. Makes copies and faxes of work orders. Researches tax information. Researches complex customer problems in a calm manner and provides feedback to supervisor. Performs light janitorial duties. Accepts and posts tax payments. Perform related duties as assigned.

Job Type:

Part-time Pay:

$11.93 – $18.02 per hour

Shift:

Day shift

Work Location:

In person