Customer Service Representative Position Available In Carroll, Georgia
Tallo's Job Summary: As a Customer Service Representative at YourTown Health in Carrollton, GA, you will greet patients, schedule appointments, verify insurance, and provide exceptional care to a diverse population. This full-time role offers a structured workweek and the opportunity to be part of a mission-driven healthcare organization. Ideal candidates are organized, calm under pressure, and passionate about helping others. Apply now to join our dedicated team!
Job Description
Customer Service Representative 3.3 3.3 out of 5 stars 202 Croft St, Carrollton, GA 30117 Are you passionate about helping others and making a difference in your community? Do you thrive in fast-paced, people-centered environments? If so, we’d love to have you on our team at YourTown Health , a Federally Qualified Health Center (FQHC) dedicated to providing compassionate, high-quality care to underserved and diverse populations. As a Customer Service Representative , you’ll be the welcoming face and voice of our clinic-greeting patients, supporting care coordination, and helping ensure that every patient feels seen, heard, and valued. This is more than just a front desk job-it’s a chance to be part of a mission-driven organization where your work truly matters. In this role, you’ll: Greet patients and visitors with warmth, professionalism, and empathy Schedule and confirm appointments, and assist with check-in and check-out Answer phones and direct inquiries to the appropriate departments Verify insurance information and collect copays or account balances Enter and update patient information in the electronic health record system Support a culturally diverse patient population with dignity and respect Collaboration with team members will be a key part of your day as you share insights and seek advice on challenging cases. Your schedule will be Monday through Thursday from 7:30 AM to 5 PM, and Fridays from 8 AM to 12 PM. This structured workweek allows you to maintain energy and focus, while also giving you ample time to recharge and enjoy your weekends! Get ready to deliver exceptional customer service in a fun, high-performance atmosphere! We’re looking for someone who is organized, calm under pressure, and excited to be part of a supportive, patient-centered care team. Prior experience in a healthcare setting is a plus, but we’re open to candidates with strong customer service backgrounds and a passion for helping people. If you’re ready to bring your skills, compassion, and energy to a team that values both people and purpose, we want to hear from you. Apply today-and help us serve our community, one patient at a time.
