Service Advisor Position Available In Chatham, Georgia

Service Advisor 4.0 4.0 out of 5 stars 10101 Abercorn St, Savannah, GA 31406 Position Overview At J.C. Lewis Mazda , we’re looking for a Service Advisor who is passionate about creating exceptional customer experiences. As the first point of contact for our service guests, you’ll play a key role in guiding them through their vehicle service journey. From welcoming customers and reviewing service needs to coordinating technician schedules and providing updates, you’ll ensure every step is smooth, professional, and rewarding. Whether you’re experienced in automotive service or come from a customer service, hospitality, or retail background, we’ll support your success with training and a positive team environment. Who We Are J.C. Lewis Motor Co. has been serving Savannah and surrounding communities since 1912. As Georgia’s oldest continually owned and operated automobile dealership, we take pride in our rich heritage, outstanding team, and long-standing commitment to excellence in both service and community support. What We Offer Competitive Pay 401(k) with Company Match Paid Vacation & Select Paid Holidays Medical, Dental, and Vision Insurance Life Insurance Coverage Career Growth Opportunities Supportive, Team-Driven Culture Key Responsibilities Greet customers promptly and courteously in the service drive Clearly explain service needs, options, and next steps to customers Serve as a liaison between customers and technicians Coordinate technician workflow and manage repair timelines Follow up with customers throughout the repair process Ensure service recommendations align with customer needs and expectations Handle customer concerns with professionalism and care Help maintain a clean, organized, and customer-friendly environment What We’re Looking For Strong communication and interpersonal skills Friendly, team-oriented personality Organized with solid time-management abilities Comfortable working in a fast-paced environment Professional appearance and demeanor Valid driver’s license with clean driving record Willingness to complete a pre-employment background check and drug screen Must be at least 21 years old If you’re ready to be part of a respected, community-focused dealership where your contributions truly matter, we’d love to meet you. Apply today and drive your career forward with J.C. Lewis Mazda!