Customer Serivce Representative Position Available In Cherokee, Georgia

Customer Serivce Representative 3.7 3.7 out of 5 stars 6050 Old Alabama Road, Acworth, GA 30102 Job Summary We are seeking a dedicated and enthusiastic Customer Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This role requires effective communication skills, a friendly demeanor, and the ability to handle inquiries efficiently. As a Customer Representative, you will play a crucial role in ensuring customer satisfaction and fostering positive relationships. Duties Respond promptly to customer inquiries via phone, email, or chat. Provide accurate information regarding products and services. Assist customers with order processing, returns, and exchanges. Resolve customer complaints and issues in a professional manner. Maintain detailed records of customer interactions and transactions. Collaborate with team members to enhance the overall customer experience. Perform cash handling duties as required. Stay updated on product knowledge and company policies. Skills Strong phone etiquette and communication skills. Experience in a call center or customer support environment is preferred. Bilingual or multilingual abilities are highly desirable. Proficiency in computerized systems for managing customer information. Sales experience is a plus, with the ability to identify opportunities for upselling. Excellent problem-solving skills with a focus on customer satisfaction. Ability to work effectively both independently and as part of a team. Join us in delivering outstanding service to our customers while growing your career in a supportive environment!

Job Type:

Full-time Pay:

$17.00 – $20.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Shift:

Day shift

Work Location:

In person