Call Center Agent Position Available In Cobb, Georgia

Call Center Agent A 2nd Chance bail Bonds 1052 Powder Springs Rd SW, Marietta, GA 30064 Must have reliable transportation and ability to pass a background check

Summary:

Actively monitor and report violations for GPS monitors Duties and Responsibilities include the following. Other duties may be assigned. Provides excellent customer service to all clients Actively monitor the dashboard and respond to events accordingly Ensure all calls, emails, requests are handled in a timely and efficient manner Answering the phones, corresponds via electronic communication (including but not limited to email and text) in a professional and courteous manner Complete filing and record maintenance on a weekly basis Maintain reliable transportation for travel to jails and courthouses. Handle all onboarding and offboarding of clients, Includes but not limited to, creating profiles, installing equipment, providing necessary documentation, updating databases, removing equipment Provide reports as required Ability to testify on data reported Completes custodial, maintenance, and security responsibilities. Complete payment processing, billing for current or previous clients with balances Maintain proper equipment levels and conditions Responsible for quality control of own work before submission •12 hours shifts, 4 days on, 4 days off. This is an

OVERNIGHT

position 6pm-6am. This is a full-time role.

Job Type:

Full-time Pay:

$800.00 per week

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Vision insurance

Shift:

12 hour shift Overnight shift

Work Location:

In person