Customer Service Representative Position Available In Cobb, Georgia
Tallo's Job Summary: Join Neptune Marketing LLC in Marietta, GA as a full-time Customer Service Representative, offering a competitive salary range of $44,000.00 - $47,000.00 per year. Responsibilities include prompt response to customer inquiries, accurate product information delivery, and collaboration with team members to enhance service processes. Ideal candidates possess strong data entry skills, excellent communication abilities, and a customer-oriented approach.
Job Description
Customer Service Representative Neptune Marketing LLC Marietta, GA 30062 Job Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your ability to communicate effectively and handle customer inquiries will be crucial in maintaining our reputation for outstanding client services. The ideal candidate will possess strong data entry skills, a friendly demeanor, the ability to communicate professionally by email and phone, and strong critical thinking skills. Responsibilities Respond promptly to customer inquiries via phone and email, ensuring a high level of customer satisfaction. Provide accurate information regarding products and services, assisting customers with their needs. Communicate administrative and accounting issues to customers. Maintain detailed records of customer interactions and transactions through computerized systems. Collaborate with team members to resolve customer issues and improve service processes. Utilize effective phone etiquette while communicating with clients to foster positive relationships. Assist in sales efforts by promoting products and services that meet customer needs. Qualifications Proven experience in customer service or client support roles is preferred. Strong data entry skills with attention to detail. Excellent communication skills, both verbal and written. Proficient in using computerized systems for data management and record keeping. Experience in sales or client services is a plus. Strong problem-solving skills and the ability to remain calm under pressure. Join our team as a Customer Service Representative where your contributions will make a difference in delivering exceptional service to our valued clients!
Job Type:
Full-time Pay:
$44,000.00 – $47,000.00 per year
Benefits:
Dental insurance Health insurance Vision insurance
Shift:
8 hour shift Day shift
Work Location:
In person
