Customer Service Support II Position Available In Cobb, Georgia

Our client, a leader in the manufacturing industry, is seeking a Customer Service Support II to join their team. As a Customer Service Support II, you will be part of the Customer Service Department supporting the Technical Support team. The ideal candidate will have exceptional communication skills, a strong attention to detail, and a proactive approach to problem-solving which will align successfully in the organization.

• Job Title:

• Customer Service Support II

• Location:

• Austell, GA

• Pay Range:

• $25 an hour
• What’s the Job?
• + Deliver exceptional customer service by accurately receiving and processing orders in a timely manner.

+ Utilize basic measurement tools and read architectural drawings to assist with manufacturing takeoffs. + Resolve discrepancies found on customer orders and facilitate communication between departments for resolution. + Collaborate with Sales Representatives on customer-related issues and maintain statuses on assigned open order reports. + Engage in continuous improvement activities and contribute to enhancing workflows and procedures.

• What’s Needed?
• + Minimum high school diploma or equivalent from an accredited institution.

+ Proficiency with Microsoft Office Suite and willingness to learn proprietary software quickly. + Excellent interpersonal skills and ability to communicate effectively in writing and verbally. + Strong organizational skills with a keen attention to detail and time management. + Ability to read and understand architectural drawings is preferred.

• What’s in it for me?
• + Opportunity to work in a dynamic and supportive environment. + Gain valuable experience in customer service and technical support. + Collaborate with a diverse team of professionals. + Engage in continuous learning and professional development. + Be part of a company that values safety and excellence.
• Upon completion of waiting period associates are eligible for:
• + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

• About ManpowerGroup, Parent Company of:

  Manpower, Experis, Talent Solutions, and Jefferson Wells

• _ManpowerGroup® (

NYSE:

MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_

• _Manpower, Experis, Talent Solutions, and Jefferson Wells_
• _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years.

We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World’s Most Ethical Companies for the 14th year – all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee’s race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.