Robotic Customer Support Position Available In Cobb, Georgia
Tallo's Job Summary: Robot Support Specialist needed to provide exceptional customer support for users of advanced robotic technology in the sports industry. Responsibilities include responding to customer requests, providing troubleshooting assistance, and maintaining accurate records. Proficiency in Google Workspace and Microsoft Office required. Preferred skills include familiarity with CRM systems and troubleshooting tools. Pay details comply with various Fair Chance Ordinances in California.
Job Description
Summary:
Seeking a Robot Support Specialist to provide exceptional customer support and ensure smooth operations for users of advanced robotic technology in the sports industry.
Requirements:
Proficiency with Google Workspace and Microsoft Office tools Foundational understanding of software automation and/or mechatronics Ability to multitask effectively and manage multiple priorities
Preferred Skills:
Familiarity with the sports industry Experience using CRM systems like Hubspot Knowledge of troubleshooting tools such as
Samsung Knox and TeamViewer Responsibilities:
Respond promptly to customer requests for operational or technical support Provide clear guidance and troubleshooting assistance to robot users Maintain accurate support tickets documenting customer interactions Update and manage customer records as needed Assist in analyzing data to improve customer support operations
Pay Details:
The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance