Call Center Agent Position Available In Columbia, Georgia

Call Center Agent 3.6 3.6 out of 5 stars Martinez, GA 30907 We at Coforge have an urgent need for a Retention Specialist for a long term assignment in Augusta, GA. This is an ONSITE role. Pay rate here is $15/hr on W2 + benefits + retention bonus. we are looking at people who can work any shift from 8 am to 8 pm EST Monday to Friday. If interested and available, please feel free to email me at Shabnam.shaikh@coforge.

com Job description:

Promoting and/saving products and services Providing excellent customer experience via phone Negotiating and completing save/service order requests from customers. Working with customers patiently, tactfully, and efficiently Accurately informing customers of various fees and adjustments. Providing options to the customer based on product and service needs. Active listening skills Ability to follow tactical call flows to optimize the customer experience.

Job Type:

Full-time Pay:

Up to $15.50 per hour Expected hours: 40 per week

Benefits:

Dental insurance Health insurance Paid time off

Shift:

Day shift

Work Location:

In person