Customer Service Representative Position Available In Columbia, Georgia
Tallo's Job Summary: We are hiring a part-time Customer Service Representative in Evans, GA, offering $12.00 - $15.00 per hour. Responsibilities include managing incoming calls, identifying customer needs, and providing accurate information. The ideal candidate has strong communication skills, problem-solving abilities, and a high school degree. If you are customer-oriented and enjoy helping others, apply now.
Job Description
Customer Service Representative 4.2 4.2 out of 5 stars 4788 Washington Road, Evans, GA 30809 We are looking for a part-time customer-oriented service representative. A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills Proven customer support experience or experience as a customer service representative Strong phone contact handling skills and active listening Familiarity with computers Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree
Job Type:
Part-time Pay:
$12.00 – $15.00 per hour
Schedule:
Monday to Friday Ability to
Commute:
Evans, GA 30809 (Required) Ability to
Relocate:
Evans, GA 30809: Relocate before starting work (Required)
Work Location:
In person
