Find & Apply For Customer Service Representative Jobs In DeKalb, Georgia
Customer Service Representative jobs in DeKalb, Georgia involve assisting customers with inquiries, providing information about products or services, and resolving complaints or issues. Responsibilities may include answering phone calls, responding to emails, and processing orders. Strong communication skills, problem-solving abilities, and a customer-focused mindset are essential for success in this role. Below you can find different Customer Service Representative positions in DeKalb, Georgia.
Jobs in DeKalb
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Latest Jobs in DeKalb
Salary Information & Job Trends In this Region
Customer Service Representatives in DeKalb, Georgia, play a vital role in assisting customers and ensuring satisfactory service interactions. - Entry-level Customer Service Representative salaries range from $28,000 to $35,000 per year - Mid-career Customer Service Manager salaries range from $40,000 to $55,000 per year - Senior Customer Experience Director salaries range from $70,000 to $90,000 per year The role of Customer Service Representatives in DeKalb has a rich history, reflecting broader shifts in retail and service industries across the region. Initially, these roles were primarily in-person positions at retail stores and offices. Over the years, the function of Customer Service Representatives in DeKalb has evolved significantly, largely due to technological advances. The adoption of email, live chat, and social media platforms has transformed how customer service is delivered, allowing for more rapid and diverse interactions. Current trends in customer service in DeKalb include the increasing use of AI and automation tools to streamline customer interactions and the growing importance of multi-channel communication strategies to enhance customer satisfaction and loyalty.
