Inbound Customer Service Rep (6.23 Start) Position Available In DeKalb, Georgia
Tallo's Job Summary: Grand Circle Corporation is seeking Inbound Customer Service Representatives to join their team starting on June 23rd, 2025. This remote role involves managing inbound service calls, assisting customers with reservations and inquiries, and updating airline reservations as needed. The position offers a competitive hourly rate, medical, dental, and vision insurance, strong PTO package, 401(k) with company match, and travel discounts. Candidates should have at least 4 years of call center experience and 2 years of remote work experience.
Job Description
Inbound Customer Service Rep (6.23 Start) 2.9 2.9 out of 5 stars Atlanta, GA 30319 • Remote Grand Circle Corporation is hiring REMOTE?Traveler Support Counselors?to join our June 23rd, 2025,?class. As a Traveler Support Counselor, you will be responsible for providing excellent customer service and support to our travelers. Why Work With Us? Competitive Hourly Rate Medical, Dental, Vision & Life Insurance(s) Strong PTO package – 16 days and accruing more each year 11 Paid holidays throughout the year 401(K) with Company Match Dreaming of Travel? 50% off GCC Travel Packages Responsibilities Manage inbound service calls; assisting customers with making reservation changes, educating them on tour itineraries, processing payments, and responding to inquiries. Advise, book, and update airline reservations as necessary using code-based software. Communicate comprehensive information to travelers, including details about our products and policies. Compete individually while maintaining a positive team spirit. Demonstrate the ability to balance company values, key result areas (KRAs), and performance goals Qualifications 4+ years of experience working in a call center environment. 2+ years of experience working remotely
