Customer Care Representative – Multi-Location Support Position Available In Douglas, Georgia

Customer Care Representative – Multi-Location Support Customer Care Representative – Multi-Location Support locations
Lithia Springs, GA (Douglas Hills Road)
time type
Full time
posted on
Posted 8 Days Ago
job requisition id

R0092677

Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner.

KEY DUTIES AND RESPONSIBILITIES

Invoice and verify accounts accurately and in a timely manner Verify inbound receipts for accuracy Develop and maintain customer relationships in a professional manner Generate customer reports per customer request (i.e. weekly, monthly late/bill reports) Coordinate availability of product and schedule for daily shifts with warehouse team Coordinate with Operations on special client requests; expediting when necessary Serve as first point of contact to resolve customer issues Maintain and file documentation in organized and comprehensive way

ADDITIONAL DUTIES AND RESPONSIBILITIES

Partner with Inventory and Operations to research inventory discrepancies and misplacements

MINIMUM REQUIREMENTS

(KNOWLEDGE, SKILLS, ABILITIES) High School diploma or GED may be required depending on facility
Excellent verbal and written communication skills; English may be required Excellent organizational skills, including ability to multi-task and prioritize workload
Proficient computer skills, including Microsoft Office Suite
May be required to lift a minimum of 20 lbs./9 kgs.; weight may be more dependent upon facility Why Lineage? This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members. Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law. Benefits Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year. Based in the Netherlands? For roles at one of our recently acquired businesses please click here More vacancies in the Netherlands Connect With Us Not sure which role is right for you? Let us do the work! Share your contact information and a resume or CV. A member of our recruiting team will reach out to you to explore roles we think could be a good match. Get Started
Do Work That Matters At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world. Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the corner office. The work we do is noble, and our team members are passionate about the impact they make every day.