Call Center Representative Position Available In Fulton, Georgia
Tallo's Job Summary: The Call Center Representative position at 366 North Main Street in Alpharetta, GA offers a dynamic role answering calls and emails, scheduling patient appointments, and resolving customer complaints. Full-time team members receive Medical/Dental/Optical Insurance coverage after 90 days, incentive bonuses, and schedule flexibility. Salary is based on experience.
Job Description
Call Center Representative 2.9 2.9 out of 5 stars 366 North Main Street, Alpharetta, GA 30009 We are growing! The ideal candidate is an upbeat, professional and reliable person who is looking to work in a multi-specialty office who sees patients of all ages.
Your responsibilities include:
Answer incoming calls and emails promptly & in a courteous, professional manner. Complete required daily outbound calls to schedule patient appointments per clinic protocols. Document all call information according to standard operating procedures. Resolve customer complaints with assistance of Customer Service Manager. Enter new patient information into software management system. Update existing customer information. Identify and escalate priority issues to Customer Service Manager or Office Manager. Benefits Full time team members qualify for Medical/Dental/Optical Insurance coverage after 90 days Incentive bonuses Great work/life balance Schedule flexibility Positive & family oriented work environment Opportunity to work in a very unique environment with exposure to many specialties Pay is based on experience
