CSR Position Available In Fulton, Georgia

Job Description Insight Global is seeking a qualified Customer Service Representative to join their client in the Atlanta, GA area. This is an ecommerce environment within the Lighting Industry. The CSR is responsible for efficient, professional communication with new and existing customers. The majority of this work will be done via email and phone. The CSR will be tasked with assisting with order placement, order tracking, order escalations/resolution management and fielding general questions. This is a start-up environment with room for career growth. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC “Know Your Rights” Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review

Insight Global’s Workforce Privacy Policy:

https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements 2+ years of customer service representative experience within an office or ecommerce environment Excellent written and verbal communication Familiarity with Microsoft Office tools (Outlook, Excel, Word, etc.) Previous experience with data entry and utilizing an ERP system Experience with book keeping, order fulfillment/tracking, invoicing, or billing is highly desired null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.