Customer Enrollment Associate Position Available In Fulton, Georgia

Job Description:

About Us Praxis Management Group offers business development,leadership training, and career growth opportunities acrossAtlanta. Our partnership with AT&T and their advanced 5G homenetwork is our most significant collaboration, as our teamcurrently seeks Customer Enrollment Associates to continue drivingour success. Through our efforts, we have successfully acquired newclients to AT&T, expanding their customer base and drivinggrowth in major cities. Our commitment to innovation and excellencefuels this achievement and ensures we continue to set highstandards. About The Role Interested in being the face oftelecommunications innovation and helping connect millions withcutting-edge technology? Praxis Management Group is on the lookoutfor dynamic people to join our team of Customer EnrollmentAssociates for AT&T Telecommunications. This is your chance torepresent a leading brand, develop essential skills, and start acareer of prosperity. If you’re a customer-focused individual whois ready for a challenge, don’t miss out on this opportunity. As aCustomer Enrollment Associate , you serve as the main customercontact. Your responsibilities will include, but aren’t limited to: Answer customer inquiries with accurate service, billing, andtechnical information. Provide effective troubleshooting to resolvecustomer concerns and ensure a positive experience. Informcustomers regarding AT&T offerings, and identify opportunitiesfor upselling and cross-selling. Meticulously document customerinteractions and transactions within the CRM system. Collaborateeffectively with team members and other departments to guarantee asmooth and positive customer journey. Collect client input toenhance service delivery and product development. Continuouslyattend training to remain knowledgeable about products, services,and company policies.