Customer Service – Exit Booth Agent – $14.00 Position Available In Fulton, Georgia
Tallo's Job Summary: As a Customer Service Exit Booth Agent, you will be responsible for ensuring the accuracy of customer rental agreements, engaging with customers in a professional manner, organizing paperwork efficiently, obtaining necessary signatures, maintaining a clean environment, and enhancing the overall customer experience. Requirements include a valid driver's license, excellent people skills, patience, and a high school diploma. The position offers a salary of $14.00 per hour and benefits such as medical, vision, dental, and 401k. The hiring company is Europcar Mobility Group, a global leader in mobility services.
Job Description
Job Description We’re looking for individuals with vibrant personalities who love interacting with people and delivering exceptional service! As an Exit Booth Agent, you’ll be the face of our brand, ensuring every customer leaves with a positive experience. As an Exit Booth Agent, you will:
Ensure Accuracy:
Pay close attention to detail by verifying the completion and correctness of customer rental agreements before finalizing checkouts. Engage with
Customers:
Greet customers with enthusiasm, professionalism, and a friendly attitude as they exit the facility.
Organize Paperwork:
Efficiently scan and manage all necessary documents, ensuring everything is neatly maintained for a smooth process.
Obtain Signatures:
Ensure all forms are correctly executed by obtaining the customer’s signature on the checkout slip. Maintain a
Professional Environment:
Keep the exit booth clean and organized, both inside and out, reflecting the company’s commitment to excellence.
Enhance Customer Experience:
Wish customers a safe journey and offer helpful information such as directions or local landmarks to enhance their travel experience. Perform other duties as assigned to support business needs and objectives.
Requirements:
Valid Driver’s License Top-notch people skills Ability to troubleshoot with a smile Patience and understanding throughout the rental experience High School Diploma or equivalent We offer: Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus Company-paid Life Insurance Company paid AD&D Insurance Flexible spending account Parental leave Employee assistance program We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. Our brands address differentiated needs, use cases and expectations: Europcar® – a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® – a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a “value for money” positioning. Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at:
www.europcar-mobility-group.com At the end of the 19th century, the car was a luxury reserved for the elite, but interested everyone, attracting crowds: in 1898, the first car show was held in Paris. Car rental will see the light a few years later, across the Atlantic, but its development will be stopped by the first and then by the Second World Wars. In the aftermath of the war, a Parisian entrepreneur revived the idea: “If you can’t afford to buy a car, why not rent one when you need it?”. His name was Raoul-Louis Mattei and in 1949, he created “L’Abonnement Automobile”: a company that would later become the Compagnie Internationale Europcars, then Europcar. Its headquarters, located 11 rue du Champ de Mars also included a rental agency. The company’s success was rapid, as car rental responded to a real need. In 1951, l’Abonnement Automobile was the first company for car rental without a driver and its fleet counted 750 4 CV. Now, the Europcar Mobility Group has over 200,000 vehicles on average in its fleet and serves 5 million customers in more than 140 countries. But the vision our Group was founded upon remains the same, while being more relevant and promising than ever, as we are entering the usage and sharing economy era !