Customer Service Representative Position Available In Fulton, Georgia

Customer Service Representative 3.9 3.9 out of 5 stars Duluth, GA 30095

Must Haves:

2-5 years of professional customer service experience. Excellent written and verbal communication skills. Ability to work in a fast-paced environment. Previous experience interacting with different teams (e.g. sales, production, technology, etc.) SAP (or similar ERP) experience.

Plusses:

Bilingual in Spanish or French. Associate or Bachelor’s degree preferred.

Day-To-Day:

Insight Global is seeking a Customer Service Representative for one of our global manufacturing clients to sit at their Duluth, GA, facility. This individual will be processing inbound requests initiated via phone or electronically from internal and external customers for quotes, orders, returns, warranties, etc. They will be answering inquiries regarding order status, order expedites, inventory availability, delivery status, and pricing. The Customer Service Representative will also be interacting with different teams (technology, production, sales, etc.) to solve problems and get information needed for specific inquiries. The ideal candidate will have excellent communication skills, will be detail-oriented, and should be able to work in a fast-paced environment to meet daily quota.

Job Type:

Full-time Pay:

$16.00 – $23.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Shift:

8 hour shift

Experience:

Customer service: 2 years (Required)

SAP ERP:

1 year (Preferred) ERP systems: 1 year (Required) Ability to

Commute:

Duluth, GA 30095 (Required)

Work Location:

In person