Customer Service Representative Position Available In Fulton, Georgia

Job Description Insight Global is seeking a Customer Service Representative for one of our global manufacturing clients to sit at their Duluth, GA, facility. This individual will be processing inbound requests initiated via phone or electronically from internal and external customers for quotes, orders, returns, warranties, etc. They will be answering inquiries regarding order status, order expedites, inventory availability, delivery status, and pricing. The Customer Service Representative will also be interacting with different teams (technology, production, sales, etc.) to solve problems and get information needed for specific inquiries. The ideal candidate will have excellent communication skills, will be detail-oriented, and should be able to work in a fast-paced environment to meet daily quota. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review

Insight Global’s Workforce Privacy Policy:

https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements

•  2-5 years of professional customer service experience.
•  Excellent written and verbal communication skills.
•  Ability to work in a fast-paced environment.
•  Previous experience interacting with different teams (e.g. sales, production, technology, etc.)
•  SAP (or similar ERP) experience.
•  Bilingual in Spanish or French.
•  Associate or Bachelors degree preferred.

null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.